What our Customers say...
When a water pipe broke and my basement stairs and carpet were flooded, my insurance agent gave me the name of SERVPRO and I am so glad he did. They explained everything they were going to do to remove the water and dry out my basement. In addition to the workmen who came to my home, I was given a contact person who made himself available to me for questions and information throughout the entire process. I have already recommended SERVPRO to friends and would call them myself if I should need this kind of work done. I also appreciated the relationship they have with my insurance company. Both businesses worked together to make clean up and repair easy for me. Thank you, SERVPRO. Jeanne
So I don't normally leave reviews, but I feel like I have to given the pandemic and the great job SERVPRO did with my mom's flooded basement. They were very professional, showed up on time and their project manager Mike was able to answer every question I had. Covid has made the prospect of people coming into my mom's home nerve-wracking, in addition to the stress that happens when your house floods. They all had masks and protective gear on and did an excellent job...seriously, it looks "Like it never even happened."
Our basement flooded because of a landscaping mistake. Contacted SERVPRO of Clay County at 9:30 am and they arrived on site by 1. They were quick, efficient and consistently told me "just relax; we'll take care of you". Their sensitivity to the situation and the rapport they established from the first meeting is what made me feel comfortable and trust them. Their service was incredible and were here everyday until the problem was fixed. I highly recommend them. Thank you Brandon!
SERVPRO did a wonderful job cleaning up my basement from flood damage. Great communication from the crew chief Josh. Very kind, courteous, and respectful. Hopefully I don't need their services again but if I do, I know who to call.
SERVPRO has made this negative experience much less traumatic and has continued to be cooperative and accommodating to us throughout the last three years.
I'd definitely recommend these guys for commercial cleanup. Very professional and helpful crew!
My business had standing water when I came into work last week. SERVPRO was able to place drying equipment the same day. Highly recommend.
Mike Chiccine and his team did an excellent job with a recent water problem in my basement. They listened to my concerns and answered all my questions in a professional, friendly manner. Mike explained each aspect of the clean-up and kept me informed of new developments. The team was considerate of my schedule and my pets. This was a stressful situation for me and I had little experience dealing with insurance adjusters, conflicting bids from plumbers, and advice from neighbors. I especially appreciated that Mike discussed options and shared his opinions when I asked for them. I recommend SERVPRO without hesitation. Thanks for a job well done.
Great work, would recommend to anyone needing their services!
Really appreciative of the team of people who showed up at my home after the storm. They were respectful and fast. The quality of their work was awesome and all around they were really great guys! I would absolutely recommend!
The level of knowledge these workers had in regards to their trade was astounding. They know what they are doing and even better they know how to explain it! Thanks guys!
Definitely know their stuff! Thank you SERVPRO
We are so grateful that we called SERVPRO. They did a wonderful job and were so helpful through the entire situation.
Just really kind and hard working people. Thank you!
Very happy with the work done by SERVPRO, they were very professional and willing to get the job done right.
Your technicians are extremely professional! If I ever have another disaster, I know who to call to help me fix it!
I had mold in my utility room. SERVPRO did a great job getting rid of it all.
We had a large fire and SERVPRO was great to work with.
I appreciated the promptness of your service professionals.
I could not have imagined getting my water damage repaired would be so easy. Thank You!
The gentlemen that assisted with the clean up were extremely kind and helpful. I will recommend this company to anyone who needs your services.
Your team has made my mold problem disappear! I couldn't be happier with the results!
Your employees were extremely courteous, friendly and professional. Always answered my questions.
I called them looking for information on water damage after my insurance agent referred me to them. Their office staff was incredibly helpful. We ended up not needing them but will use them in the future if we ever do.
This SERVPRO team came in and helped my parents when a pipe in their upstairs bathroom busted. They were very knowledgeable and really helped us to understand the process. We would recommend them to anyone!
Thank you, Thank you, Thank you for your help with my roof leak after those bad storms came through!
Met one of their workers at Walmart and I asked him about some potential mold in my kitchen. He was very informative and I really appreciate him taking the time to speak to me outside of their office.
When we found mold in our basement, my wife freaked out. This team made time almost immediate to come out and assess the damage. They did a great job getting our mold issue taken care of! Thank you.
I have worked with Joe on a professional level for many years. Thankfully for him, my business has a plan in place for emergencies.
Thank you for taking care of our home. We could't have done it without you.
Our kitchen was such a mess and SERVPRO did such a great job putting it back together.
One of the best response times ever. I couldn't believe I called at 1:30am and they were there within an hour. Thank you!
We had a great experience with SERVPRO. I am very grateful for a great company to respond quickly and take care of our home. They were exceptional.
We couldn't be more thankful for the work from SERVPRO. They responded immediately and began remediation. The service was great. The team was very polite.
We had a great experience with SERVPRO. Very satisfied. They took great care of us. We couldn't have done the work without them.
We were very satisfied with everything SERVPRO was able to do for us. They went above and beyond to ensure we were taken care of. We couldn't be happier.
I couldn't have asked for a better company to work with us. We were very satisfied with the level of service and expertise. Thank you.
We had a great experience with SERVPRO. They were very professional and polite. We could not have asked for better service.
The Crew was fabulous. Diana Weber was a total Professional and she was very nice to work with.
I discovered water in our finished lower level around 5:00pm one day. In a state of panic I made a phone call to SERVPRO hoping to get a live person on the phone. Not only did I speak with someone in charge but also got a professional over to my home within two hours. By 8:00pm the issue was diagnosed and fans were in place to begin the drying out process. I now know where they got the name SERVPRO ... they serve their customers like a pro! Thanks SERVPRO!
We had a fire with loss in the garage and smoke damage in the house that got into all our belongings. SERVPRO and their staff were excellent to work with from start to finish...and did everything possible to make sure any stress and worry on my part would be a minimum. All our things were boxed and tagged and returned in marked boxes for easy unpacking. No item was damaged or lost. I would most definitely use SERVPRO in the future and would highly recommend them to anyone else. Thanks SERVPRO!
The staff at SERVPRO of Leawood/Overland Park was very good at explaining the entire process so that I did not have to ask any questions. (Certificate of Satisfaction Score 10/10)
"We need HELP!" Joe and Beth and their knowledgeable, skilled, experienced, fully equipped, hard-working and CARING staff turned our flooded basement disaster into a full and rapid recovery. We shall always be thankful for this very special group of people who came to our aid, and we have only pleasant memories of our experience with them.
The night of our fire, I was told that my insurance had hired a restoration company for me to use. I was told they would take pictures of my unit and send them to the insurance company. So I started to gather what I wanted to save and put it aside. After multiple texts and calls, I was getting no response from the (original) company. After a couple weeks it became apparent that company would not help. So I called SERVPRO in a panic, explaining the situation, and they were very understanding and came out the next day. We worked up a plan and got into action. I did manage to save most of my important things. I would recommend SERVPRO to a lot of people. They saved the day!